Privacy Policy –

Millie Hardie Psychology.

At Millie Hardie Psychology, your privacy is important to us. We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What information we collect

We may collect personal information such as:

  • Name, date of birth, contact details (phone, email, address)

  • Medicare or private health insurance details

  • Medical and psychological history

  • Information about your current health and wellbeing

  • Payment information (if applicable)

We may also collect non-identifying information like website usage data via cookies or analytics tools.

2. How we collect information

  • Directly from you (via forms, emails, phone calls, or during sessions)

  • From third parties where you’ve given consent (e.g., GPs, other health professionals)

3. Why we collect your information

We collect and use this information to:

  • Provide psychological services to you

  • Manage our administrative and business operations

  • Communicate with you about appointments and services

  • Comply with legal and regulatory obligations

4. How we store and protect information

Your information is stored securely using electronic systems (including Halaxy) and physical safeguards. We take reasonable steps to protect your information from loss, misuse, or unauthorised access.

5. Sharing your information

We only share your information with:

  • Other health professionals involved in your care (with your consent)

  • Third parties where legally required (e.g., court orders, mandatory reporting)

6. Access and correction

You may request access to your personal information or ask us to correct it if inaccurate. Please contact us at millie.hardie.psychology@gmail.com.

7. Complaints

If you believe we’ve breached your privacy, please contact us via email. If unresolved, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

8. Contact us

Millie Hardie Psychology
📧 millie.hardie.psychology@gmail.com
🌐 www.milliehardiepsychology.com